Shipping Policy
1. Introduction
Thank you for your purchase from RoyaltyRetreatment. This Shipping Policy explains how we process and ship orders placed through www.royaltyretreatment.com.
By placing an order through our website, you agree to this Shipping Policy.
2. Order Processing
Orders are typically processed within 3–5 business days, excluding weekends and holidays, after your order has been received and payment has been successfully processed.
Once your order has shipped, you will receive a shipping confirmation email with tracking information, if available.
Please note that processing times may vary during periods of high order volume or due to circumstances beyond our control.
3. Shipping Rates and Delivery
Shipping costs are calculated and displayed during checkout.
Estimated delivery times vary based on your shipping destination and the shipping carrier selected. Delivery estimates are provided for convenience only and are not guaranteed.
Delays caused by weather, carrier disruptions, holidays, or other circumstances outside of our control may occur.
4. Shipping Destinations
At this time, we only ship orders within the United States.
5. Order Tracking
If tracking information is available for your shipment, it will be included in your shipping confirmation email once your order has been shipped.
6. Shipping Address
Please verify that your shipping address is accurate before completing your purchase.
RoyaltyRetreatment is not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete shipping address provided by the customer.
If you need to correct your shipping address, please contact us as soon as possible. While we will make every reasonable effort to update your order before shipment, we cannot guarantee that changes can be made after an order has been placed.
7. Lost, Stolen, or Damaged Packages
If your book or workbook arrives damaged, or you receive the wrong item, please contact us within 5 days of delivery at royaltyretreatment@gmail.com.
Please include:
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Your order number.
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A description of the issue.
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Clear photographs of the item and its packaging, if applicable.
We will review the information and work with you to resolve the issue, which may include providing a replacement or another appropriate solution at our discretion.
If a package is lost after it has been shipped, we will work with the shipping carrier to assist in locating the package. However, RoyaltyRetreatment cannot guarantee replacement or reimbursement for packages confirmed as delivered by the shipping carrier.
8. Refunds
Please refer to our Refund Policy for information regarding refunds and damaged or incorrect orders.
9. Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
RoyaltyRetreatment
Website: www.royaltyretreatment.com
Email: royaltyretreatment@gmail.com
By placing an order through www.royaltyretreatment.com, you acknowledge that you have read, understood, and agree to this Shipping Policy.
